Privacy Policy
This Privacy Policy explains how Solidhub Prep (“we”, “us”) collects, uses, and protects information when you use our website and learning services. We aim to be transparent for global learners and to support compliance with common privacy frameworks (including GDPR and CCPA concepts).
1. Scope & Definitions
This Policy applies to information processed through our website and related communication channels. “Personal data” means information that can identify you directly or indirectly (for example, contact details, device identifiers, or account information).
-
Controller. Solidhub Prep is the party determining purposes and means of processing on this website.
-
Services. Learning materials, preparation resources, newsletters, support, and optional account features.
-
Processing. Any operation on data, including collection, storage, analysis, and deletion.
2. Data We Collect
We collect the minimum information required to operate, maintain, and improve the website. Some data is provided by you, and some is collected automatically.
-
Information you provide. If you contact us, we may process your name, email address, message content, and any details you choose to share.
-
Usage and device data. IP address, device type, browser, pages viewed, approximate location (derived from IP), and interaction events (e.g., clicks, scroll depth) when enabled by your cookie choices.
-
Preferences data. Theme preference (light/dark) and cookie consent choices stored in your browser to keep your selections consistent.
3. Cookies & Similar Technologies
Cookies are small text files stored on your device. We use them to keep the site functional and, if you agree, to measure performance and improve user experience. You can manage your choices at any time via “Preferences”.
-
Strictly necessary. Required for core functionality such as remembering consent settings and protecting preferences. These are always active.
-
Analytics. Helps us understand traffic and usage patterns (e.g., most-visited content). Enabled only with your consent.
-
Preference cookies. Store UI choices like theme. You can reset these using your browser settings or the controls on this page.
4. How We Use Data
We use information only as needed to deliver the website, communicate with you, protect security, and improve learning resources.
Provide and maintain services. Deliver site content, remember settings, and respond to requests.
Improve performance. Diagnose errors, monitor availability, and enhance usability (only where analytics consent applies).
Security and abuse prevention. Detect harmful activity, prevent fraud, and maintain integrity of our systems.
Compliance. Meet legal obligations and enforce our terms where applicable.
5. Legal Bases (GDPR-style)
Where GDPR or similar concepts apply, we rely on the following legal bases:
Consent. For non-essential cookies such as analytics, when required.
Legitimate interests. To maintain and improve the website, ensure security, and understand aggregated usage—balanced with your rights.
Contract or pre-contract steps. When you request services or information and we need details to respond.
Legal obligation. When processing is required by law.
6. Sharing & Disclosure
We do not sell personal information. We may share limited information with service providers that help us operate the site (e.g., hosting, security tooling), subject to appropriate safeguards. We may also disclose information if required to comply with law or protect rights and safety.
Service providers (processors). Bound by contractual confidentiality and used only for providing their services to us.
Legal and safety. Where necessary to comply with legal requests, enforce policies, or prevent harm.
Aggregated data. We may publish or share anonymized statistics that do not identify you.
7. Retention
We keep personal data only for as long as necessary for the purposes described in this Policy, unless a longer period is required by law. Cookie and preference data is typically stored until you change your settings or clear your browser storage.
8. Security
We use reasonable technical and organizational measures to protect information (for example, access controls, secure configurations, and monitoring). No method of transmission or storage is 100% secure, but we continuously work to reduce risk.
9. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data; to object; and to data portability. You may also withdraw consent for non-essential cookies at any time using Preferences.
To help us verify and respond, please include sufficient details about your request. We may ask for additional verification to protect your account and prevent unauthorized access.
10. Children
Our website is not directed to children under 13 (or other age threshold required by local law). If you believe a child provided personal data, contact us and we will take appropriate steps to delete it.
11. International Transfers
Your information may be processed in countries other than where you live. When we transfer personal data internationally, we use appropriate safeguards consistent with applicable law (for example, contractual protections and security measures).
12. Changes
We may update this Policy from time to time. If changes are significant, we will take reasonable steps to notify you on the website. The “Last updated” date reflects the latest revision.
13. Contact
For privacy requests or questions, contact us using the details below. Please do not include sensitive information in messages.
Email: [email protected]
Phone: +1 (415) 903-2748
Website: solidhub.click
You can also manage cookies directly: open preferences.
Session status: active